Working with key stakeholders to create win-win solutions for all providing 24*7 affordable power
supply in a sustainable and economical way.
Under the ESF portfolio, we follow four core key principles: Transparency, Equity, Accountability and
Flexibility. SPI’s Energy Services Framework (ESF) builds upon past learnings in rural electricity
supply and provides a robust framework incorporating sound governance principles, balanced
approach to risk-reward sharing, best in class operating practices and prudent regulatory
According to DISCOMs needs and current status, we follow our unique model based framework
focussing on customer satisfaction and improving the distribution supply.
ESF enables electricity demand growth by ensuring adequate universal electricity access to all
customer segments, reliable and quality power supply and enhanced customer service.
The ESF helps all the stakeholders to achieve their objectives – Customers, Discoms, Government,
Energy Service Providers and State Electricity Regulatory Commissions.