About the Report

India achieved 100% electrification in all households across the country owing to the Saubhagya Scheme. The next concern in question is “How can we make sure that electricity access is completely reliable?”

Smart Power India’s latest report “Electricity Access in India | Benchmarking Distribution Utilities”, in collaboration with NITI Aayog, investigates and establishes the relationship between electricity access, customer satisfaction, the utility’s capacity to deliver quality electricity access, and its financial performance. It provides valuable insights from both the demand side (electricity customers) and the supply side (DISCOMs). Through this study, SPI seeks to understand and provide recommendations for the improved performance of utilities in order to improve customer service delivery.


What You Can Do

Share these posts on your social media handles, and invite your peers to share as well.

Announce the Report Launch

Sample Texts

  • The reliability of #ElectricityAccess is determined by #Discoms’ service delivery. These factors together lead to customer satisfaction, thereby creating #SmartPowerAccess. Watch this space for @smartpowerorg’s latest report “Electricity Access in India | Benchmarking Distribution Utilities”.

Sample Texts

  • .@RajivKumar1, @AmitabhKant, @deepalikhanna & @JaideepMukherji will be launching @smartpowerorg and @NITI_Aayog’s latest report “Electricity Access in India | Benchmarking Distribution Utilities” which studies the various factors impacting #ElectricityAccess achievement. Stay tuned. #SmartPowerAccess
Launch Day

Sample Texts

  • .@smartpowerorg, in collaboration with @NITI_Aayog, launches “Electricity Access in India | Benchmarking Distribution Utilities”, a comprehensive report exploring the all the factors impacting the achievement of reliable #ElectricityAccess. Read it here -link- #SmartPowerAccess
About the Study

Sample Texts

  • .@smartpowerorg’s latest report in collaboration with @NITI_Aayog explores the critical relationship between electricity customers and distribution utilities with the aim to provide recommendations for efficient and reliable #ElectricityAccess. Read now -link- #SmartPowerAccess
  • “Electricity Access in India | Benchmarking Distribution Utilities” is the first ever India-specific framework for comprehensive measurement of #ElectricityAccess. Read more here -link- #SmartPowerAccess
Share the Findings

Sample Texts

Is it enough to have connections or do electricity customers need something more? Read @smartpowerorg’s latest report “Electricity Access in India | Benchmarking Distribution Utilities” to know more. @NITI_Aayog #SmartPowerAccess

Keep watching this space!

We will be updating this toolkit as we release more content related to the report.